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Vodafone Idea opts for split IT deal with IBM Kyndryl at a discounted rate to cut costs

The Bifurcated IT Outsourcing Deal

Vodafone Idea, one of the largest telecom operators in India, has awarded a multi-year IT outsourcing deal to IBM and Kyndryl, a joint venture between IBM and Lenovo.

Vendor Diversity and Partnerships

Vodafone Idea has taken a proactive approach to ensure vendor diversity by awarding contracts to smaller vendors. This move is aimed at promoting innovation and fostering a competitive environment. By partnering with smaller vendors, Vodafone Idea can tap into their unique strengths and expertise, which can lead to better solutions for its customers.

  • Encourages innovation and creativity
  • Fosters a competitive environment
  • Provides access to new technologies and solutions
  • Enhances customer experience

    • Key Partners

  • Kyndryl: US-based vendor awarded key processes related to managed infrastructure
  • Other smaller vendors: awarded contracts to ensure vendor diversity

    • Vodafone Idea’s commitment to vendor diversity is a testament to its dedication to providing the best possible services to its customers.

    Digital Transformation and In-House Development

    The telecom operator, Vi, has embarked on a significant journey to transform its digital landscape by bringing digital development and network-managed services in-house.

    The Vodafone Idea’s in-house network and IT team is also focused on automation.

    The company is looking to outsource its IT infrastructure to a third-party provider to reduce costs and improve efficiency.

  • Difficulty in finding a suitable third-party provider that can meet the company’s specific needs and requirements.
  • Ensuring that the outsourced IT infrastructure is secure and compliant with industry standards.
  • Managing the transition process and minimizing disruptions to the company’s operations.
  • Ensuring that the outsourced IT infrastructure is scalable and can support the company’s growing 4G network.Benefits of Outsourcing

    • Despite the challenges, outsourcing IT infrastructure can bring numerous benefits to Vodafone Idea.

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