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Trusted Tech Team : Trusted Tech Expands Cloud Solutions Addresses IT Pain Points with New Certified Support Services

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Benefits of Trusted Tech’s Certified Support Services

Trusted Tech’s Certified Support Services offers numerous benefits to businesses, including:

  • 24/7/365 Global Support: With a single point of contact, businesses can get immediate assistance whenever they need it, regardless of their location or time zone. Engineer-Level Expertise: Trusted Tech’s certified support services provide onshore, engineer-level expertise that empowers businesses to maximize their Microsoft technology investments. Maximized Productivity: With expert support, businesses can minimize downtime, reduce costs, and increase productivity. Improved Customer Experience: Trusted Tech’s certified support services ensure that businesses can provide a seamless and efficient experience for their customers. ## How Trusted Tech’s Certified Support Services Works

    • How Trusted Tech’s Certified Support Services Works

    Trusted Tech’s Certified Support Services works by providing onshore, engineer-level expertise that empowers businesses to maximize their Microsoft technology investments. Here’s how it works:

  • Initial Assessment: Trusted Tech’s certified support services conduct an initial assessment to identify the business’s specific needs and goals. Customized Support: Based on the assessment, Trusted Tech’s certified support services provide customized support that meets the business’s unique requirements. Ongoing Support: Trusted Tech’s certified support services offer ongoing support to ensure that the business’s Microsoft technology investments continue to meet their evolving needs.

    59% of organizations experienced IT staff shortages due to the rapid pace of technological advancements.

    The Challenges of IT Staff Shortages

    The rapid pace of technological advancements has created a perfect storm of challenges for IT teams. With the increasing demand for digital transformation, organizations are struggling to keep up with the latest technologies and innovations. This has led to a significant shortage of skilled IT staff, resulting in a range of negative consequences. 62% of organizations missed revenue goals due to IT staff shortages. 61% dealt with product delays. 59% ran into quality issues. These statistics highlight the severity of the issue and the far-reaching consequences of IT staff shortages. The lack of skilled IT staff is not only affecting the bottom line but also impacting the overall quality of products and services.

    The Impact on Organizations

    The impact of IT staff shortages on organizations is multifaceted. On one hand, it can lead to:

  • Revenue losses: With IT staff shortages, organizations may struggle to meet customer demands, leading to revenue losses. Product delays: The lack of skilled IT staff can cause delays in product development, leading to missed deadlines and lost opportunities. Quality issues: IT staff shortages can result in poor quality products and services, damaging the organization’s reputation and customer trust. On the other hand, IT staff shortages can also lead to:**
  • Increased costs: Organizations may need to hire temporary or contract IT staff to fill the gap, leading to increased costs.

    The Benefits of Onshore Engineering Services

    Onshore engineering services have become a crucial component of the IT industry, offering numerous benefits to organizations.

    Onshore Support Staff and Engineers: The Key to Timely and Effective Customer Support.

    The Importance of Onshore Support Staff and Engineers

    In today’s fast-paced digital landscape, having a reliable and responsive support team is crucial for businesses to maintain a competitive edge. One key aspect of this is having onshore support staff and engineers who are aligned with regional time zones. This ensures that customers receive timely and effective support, regardless of their location.

    Benefits of Onshore Support Staff and Engineers

  • Improved Customer Experience: Onshore support staff and engineers can respond to customer inquiries and resolve issues in a timely manner, reducing the likelihood of frustration and dissatisfaction. Increased Productivity: With onshore support staff and engineers, businesses can focus on their core operations, knowing that their technical issues are being addressed promptly.

    The company offers a range of services including IT consulting, network security, and cloud migration.

    Overview of Trusted Tech Certified Support Services

    Trusted Tech Certified Support Services is a comprehensive solution designed to meet the diverse needs of businesses and organizations. With a range of customizable tiers and flexible payment terms, Trusted Tech provides a tailored approach to support services that cater to the unique requirements of each client.

    Key Features of Trusted Tech Certified Support Services

  • Customizable Tiers: Trusted Tech Certified Support Services is available in four tiers: Basic, Standard, Commercial, and Enterprise. Each tier offers a unique set of services and support levels, allowing businesses to choose the level of support that best suits their needs. Flexible Payment Terms: Trusted Tech offers flexible payment terms to ensure that businesses can right-size their support services to fit their budget. This flexibility allows businesses to scale up or down as needed, without being locked into a rigid contract.

    Media Contact: Stephanie Olsen Lages & Associates Photos accompanying this announcement are available at https://www.globenewswire.com/NewsRoom/AttachmentNg/3d7579f4-6279-4601-a3a2-316cdf6d0cb0 https://www.globenewswire.com/NewsRoom/AttachmentNg/be91dab6-b97d-4885-8272-f5f58317481b A video accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/d77df5ee-4fd6-450f-8978-4cb0d67a45e6 © 2025 GlobeNewswire (Europe)

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