The rapidly evolving telecommunications industry is undergoing a significant transformation, with traditional telco operators (telcos) adopting a technology-first approach to stay ahead of the curve. In this new landscape, two industry leaders, Circles and Prodapt, have joined forces to accelerate this transformation and deliver cutting-edge digital experiences to customers. This strategic partnership combines Circles’ full-stack, cloud-native SaaS platform with Prodapt’s AI-powered integration and consulting expertise, empowering telcos to launch and scale digital-first services more efficiently and effectively.
What’s Driving the Telco-to-Techco Transformation?
The telco-to-techco transformation is driven by the increasing demand for personalized customer experiences, the need for telcos to reduce operational complexity, and the pressure to adopt emerging technologies such as 5G and AI. To address these challenges, telcos must adopt innovative digital platforms that enable them to deliver seamless customer experiences, streamline operations, and unlock new revenue streams.
A Winning Combination: Circles’ SaaS Platform and Prodapt’s Integration Expertise
Circles’ cloud-native, full-stack digital telco SaaS platform is designed to empower telcos to effortlessly launch innovative digital brands or refresh existing ones. The platform offers a range of features, including:
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- Cloud-native architecture for scalability and flexibility
- Full-stack capabilities for seamless integration with existing systems
- AI-driven insights for personalized customer experiences
- Real-time analytics for data-driven decision-making
- Secure, cloud-based infrastructure for data protection and compliance
Prodapt’s AI-powered integration expertise complements Circles’ platform by providing telcos with the tools and expertise needed to integrate and customize the solution for their specific needs. Prodapt’s proprietary GenAI framework automates legacy system data mapping, reducing manual effort by 70% and ensuring zero service disruption during cutover.
Accelerating Digital Transformation: Key Benefits
The partnership between Circles and Prodapt accelerates digital transformation in several key ways:
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- Reduced Time to Market: By leveraging Circles’ platform and Prodapt’s integration expertise, telcos can launch digital brands and services in under 16 weeks, significantly reducing the time to market.
- Increased Efficiency: Prodapt’s GenAI framework automates legacy system data mapping, reducing manual effort and ensuring seamless integration with Circles’ platform.
- Enhanced Customer Experience: The partnership enables telcos to deliver personalized, AI-driven customer experiences, improving customer satisfaction and retention.
- Scalability and Flexibility: Circles’ cloud-native platform and Prodapt’s integration expertise ensure that telcos can scale their services efficiently and effectively, without disrupting existing operations.
Expert Insights: Sanjay Kaul and Sumit Grover
“Circles and Prodapt are revolutionizing the telco industry by providing a turnkey solution to accelerate digital transformation and modernization. Our partnership empowers telcos to deliver cutting-edge digital experiences, reducing operational complexity and unlocking new revenue streams,” said Sanjay Kaul, Chief Revenue Officer, Circles. “We are delighted to partner with Circles to bring an innovative offering to market,” said Sumit Grover, Chief Growth Officer, Prodapt. “As we navigate an evolving terrain, telcos must adopt futuristic technology platforms to get ahead of the next disruption to their business. Our partnership with Circles provides a powerful strategic partner for telcos, enabling them to achieve techco agility faster.”
About Circles and Prodapt
Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones. Prodapt is a Gartner-recognized telecom-native IT services leader, providing consulting, business reengineering, and managed services for the largest telecom and tech enterprises. The partnership between Circles and Prodapt is a significant step towards accelerating the telco-to-techco transformation and delivering cutting-edge digital experiences to customers. By combining Circles’ full-stack, cloud-native SaaS platform with Prodapt’s AI-powered integration expertise, telcos can unlock new opportunities for growth, innovation, and customer satisfaction.
