Enhancing Digital Transformation and Telco Experience with Circles and Prodapt

Revolutionizing Digital Transformation in the Telco Industry

The telco industry is undergoing a significant transformation, driven by the increasing demand for digital services and the need for operators to adapt to changing customer behaviors. To address this challenge, Circles and Prodapt have partnered to provide a comprehensive solution for telco operators worldwide. This strategic alliance combines Circles’ cloud-native SaaS platform with Prodapt’s AI-powered integration and consulting expertise, enabling operators to launch and scale digital-first services more rapidly and efficiently.

Accelerating Telco-to-Techco Transformation

The partnership between Circles and Prodapt aims to accelerate the transformation of telco operators into technology companies (techcos). This involves launching new digital brands and services in months rather than years, personalizing customer engagements with AI-driven insights, and streamlining operations to be more agile in a fast-evolving market.

• Circles’ cloud-native SaaS platform provides a turnkey solution for accelerating legacy modernization and Go-to-Market with new digital brands and services in just 16 weeks.
• Prodapt’s proprietary GenAI framework automates legacy system data mapping to Circles’ cloud-native stack, reducing manual effort by 70% and ensuring zero service disruption during cutover.
• The partnership leverages Natural Language Processing (NLP) to parse unstructured billing/CRM data and enforce TMF-compliant data governance.

Customer-Centric Transformation

The partnership between Circles and Prodapt enables telcos to deliver digital-first customer experiences, from onboarding to seamless daily interactions. This involves integrating Circles’ high-performance applications with Prodapt’s deep understanding of telecom customer journeys, resulting in intuitive, frictionless service and improved customer satisfaction.

“In a world where customers expect seamless and personalized experiences, telcos must adopt innovative technologies to stay ahead of the competition. The partnership between Circles and Prodapt is a significant step towards achieving this goal.” – Sanjay Kaul, Chief Revenue Officer, Circles

Streamlined Implementation Model

One of the biggest hurdles in Telco transformation is complexity. Circles and Prodapt solve this with a streamlined implementation model that enables operators to fully deploy the Circles platform in under 16 weeks – with minimal disruption to existing systems. This dramatically shortens Time to Value and provides a clear path to scalable innovation.

Simplified Integration

Prodapt’s proprietary GenAI framework automates legacy system data mapping to Circles’ cloud-native stack, reducing manual effort by 70% and ensuring zero service disruption during cutover.

Enhanced Customer Experience

The partnership between Circles and Prodapt enables telcos to deliver digital-first customer experiences, from onboarding to seamless daily interactions.

Accelerated Transformation

The partnership between Circles and Prodapt accelerates the transformation of telco operators into technology companies (techcos). About Circles
Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. About Prodapt
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt’s clients include Google, Amazon, PayPal, SoftBank, ServiceNow, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work” certified company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally. Visit www.prodapt.com for more information. Follow us on LinkedIn.