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FTC to Expand Rule to Combat Tech Support Scams

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The rule aims to reduce the number of unwanted telemarketing calls and improve the quality of telemarketing calls.

The New Telemarketing Sales Rule: A Step Towards Better Telemarketing Practices

The Federal Trade Commission (FTC) has taken a significant step towards improving the telemarketing industry by approving final amendments to its Telemarketing Sales Rule. The new rule, which will take effect 60 days after publication, aims to reduce the number of unwanted telemarketing calls and improve the quality of telemarketing calls.

Key Provisions of the New Rule

The final rule includes several key provisions that will have a significant impact on the telemarketing industry. Some of the main provisions include:

  • Opt-in requirements: Telemarketers will be required to obtain explicit consent from consumers before making sales calls. This means that consumers will need to provide their contact information and explicitly agree to receive telemarketing calls. Do-not-call lists: The rule will also require telemarketers to check the National Do-Not-Call Registry before making sales calls. This will help to reduce the number of unwanted calls and minimize the risk of consumers being contacted by telemarketers who have not obtained their consent.

    Tech Support Scams: Don’t Let Them Catch You Off Guard!

    These scams can be very convincing and may even use fake websites and fake technicians to make the scam appear more legitimate.

    The Anatomy of a Tech Support Scam

    Understanding the Tactics Used by Scammers

    Tech support scams rely on psychological manipulation and deception to trick consumers into calling them. Scammers use various tactics to create a sense of urgency and fear, such as claiming that the consumer’s device is infected with malware or that it will crash or freeze if they don’t take immediate action. They may also use fake websites and fake technicians to make the scam appear more legitimate. Scammers often use pop-up alerts and other methods to create a sense of urgency and panic. They may claim that the consumer’s device is infected with malware or that it will crash or freeze if they don’t take immediate action.*

    The Consequences of Falling for a Tech Support Scam

    Falling for a tech support scam can have serious consequences for consumers. These scams can result in financial losses, identity theft, and compromised personal data. Consumers who fall for these scams may be asked to pay for bogus tech support services, which can be expensive and may not even work. Financial losses: Consumers may be asked to pay for bogus tech support services, which can be expensive and may not even work. Identity theft: Scammers may steal consumers’ personal data, including their names, addresses, and financial information.

    Scammers use trusted-sounding entities to trick victims into revealing sensitive information.

    The scammer’s goal is to convince the consumer to reveal sensitive information, such as passwords, credit card numbers, or social security numbers.

    Understanding Imposter Scams

    Imposter scams are a type of identity theft scam where a scammer poses as a trusted entity, such as a bank, government agency, or tech company, to gain the victim’s trust. The scammer’s ultimate goal is to trick the victim into revealing sensitive information that can be used for financial gain or other malicious purposes.

    Types of Imposter Scams

  • Phone Scams: Scammers call victims claiming to be from a trusted entity, such as a bank or government agency, and ask for sensitive information. Email Scams: Scammers send fake emails that appear to be from a trusted entity, such as a bank or tech company, and ask victims to click on a link or provide sensitive information. Text Message Scams: Scammers send fake text messages that appear to be from a trusted entity, such as a bank or government agency, and ask victims to click on a link or provide sensitive information. ### How Imposter Scams Work**
  • How Imposter Scams Work

  • Initial Contact: The scammer makes initial contact with the victim, often claiming to be from a trusted entity.
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