SASSA has posted multiple tenders for various services, including IT services, procurement, and human resources.
Top Tenders of the Week
SASSA Dominates the Top Tenders
Other Notable Tenders
What You Need to Know
“SASSA has since implemented systems and technologies in line with that Digital Beneficiary Services platform. The agency still lacks in strengthening the loopholes in order to efficiently pay the right grant to the right person. This is due to the lack of fully-fledged EA competency within the agency,” it says. The current ICT structure is made up of several competencies: information management, which manages its information; business applications, responsible for all systems; regional management operations, which is responsible for the platforms that host the systems to conduct the business of the agency; and enterprise architecture, which is responsible for the planning and governance of the IT to be implemented within the agency.
It is not a comprehensive EA, but rather a business architecture that has been extended to include some EA elements. This is a common scenario in many organizations, where the business architecture is the primary focus and EA is seen as an add-on.”
Understanding the Problem
SASSA, a leading South African social services organization, is seeking to enhance its enterprise architecture (EA) to better align with its business needs.
The Opportunity
The Department of Public Works and Infrastructure is seeking a service provider to supply a call centre customer relationship management (CRM) solution. This is a significant opportunity for service providers to demonstrate their capabilities and expertise in the field of customer service management.
Eskom is looking for a service provider to supply a fully automated and digitised omni-channel process for Postbank.
The Opportunity
The City of Cape Town is seeking a reliable and efficient data network provider to support its growing digital infrastructure. The proposed system will enable the city to provide a range of services, including smart city initiatives, public safety, and emergency response systems. This is a significant opportunity for a supplier to demonstrate its capabilities and contribute to the development of Cape Town’s digital landscape.
Key Requirements
CIPC seeks to upgrade its database system to improve efficiency and reduce costs.
The Background
The Companies and Intellectual Property Commission (CIPC) is a statutory body responsible for the registration and administration of intellectual property rights in South Africa. As a critical component of its operations, CIPC relies heavily on its databases to manage and process intellectual property applications. However, the current database system, Informix, is facing significant challenges, including high maintenance costs, limited scalability, and inadequate support.
The Need for Change
The Informix database system has been in use for many years, but its limitations have become increasingly apparent. The system is no longer able to handle the growing volume of intellectual property applications, leading to delays and inefficiencies in the registration process. Furthermore, the high maintenance costs associated with Informix are placing a significant burden on CIPC’s resources, making it challenging for the organization to allocate sufficient funds to other critical areas of its operations.
The Solution: Oracle Migration
To address the challenges posed by the Informix database system, CIPC has decided to migrate its databases to Oracle. Oracle is a leading provider of enterprise software solutions, known for its scalability, reliability, and support. The migration to Oracle will enable CIPC to take advantage of the latest technology and improve the efficiency and effectiveness of its operations.
Key Benefits of the Oracle Migration
The Invitation for Proposals
CIPC is now inviting proposals from service providers to migrate its Informix databases to Oracle. The successful bidder will be responsible for migrating the databases, as well as providing specialized software support and maintenance services on an on-demand basis.
The tender process is open to all South African companies, including small and medium-sized enterprises (SMEs).
Introduction
The South African Social Security Agency (SASSA) is a government agency responsible for providing social security benefits to citizens. As part of its efforts to improve the efficiency and effectiveness of its services, SASSA is seeking to review its enterprise architecture for the next three years. This review aims to identify areas for improvement, streamline processes, and enhance the overall user experience.
The Tender Process
SASSA has announced a tender process to review its enterprise architecture, which is open to all South African companies, including small and medium-sized enterprises (SMEs).
The tender process is open to all registered service providers in the national department.
Introduction**
The national department is seeking a reliable and efficient service provider to supply a call centre customer relationship management (CRM) solution with maintenance and support for a period of 36 months.
Eskom is looking for a service provider to supply a fully automated and digitised omni-channel process for Postbank. Eskom is advertising for a learning management system, including implementation, support and maintenance for five years.
The Opportunity
Eskom, a leading energy provider in South Africa, is seeking a reliable and experienced service provider to supply a fully automated and digitised omni-channel process for Postbank.
Request for Proposal (RFP)**
The government agency is seeking proposals from qualified vendors to supply, deliver, install, maintain, and commission data network devices and services. The RFP aims to identify the best vendor to provide a comprehensive solution for the agency’s data network needs.
Key Requirements
The Background
The Commission for the Conservation of Biodiversity in South Africa (CIPC) is a statutory body responsible for the conservation and management of biodiversity in the country. As a key player in this field, the CIPC relies heavily on its databases to manage and track biodiversity data. However, the current Informix databases are facing technical challenges, and the commission is seeking a reliable and efficient solution to migrate these databases to a more modern and scalable platform.
The Challenges
The CIPC’s Informix databases are facing several challenges, including:
Closing date: 24 January 2025 Tags: Software, services, support and maintenance
