A Leader in SaaS Data Protection: HYCU’s Customer Reviews Shine a Light on User Adoption, Support, Ease of Use, and Most Likely to Recommend
In the highly competitive world of SaaS data protection, a company’s customer reviews can make all the difference. HYCU, Inc., a leading provider of modern data protection solutions, has recently been recognized as a leader by G2, a trusted software marketplace. This recognition is based on the responses of real users who have experienced HYCU’s products firsthand.
Overview of HYCU’s Recognition
HYCU has been acknowledged as a leader in six G2 Spring Reports, including the Grid Report for Database Backup | Spring 2025, Grid Report for File Recovery | Spring 2025, Grid Report for Disaster Recovery as a Service (DRaaS) | Spring 2025, Grid Report for Cloud Migration | Spring 2025, Grid Report for SaaS Backup | Spring 2025, and Grid Report for Server Backup | Spring 2025.
Highlights of HYCU’s Recognition
- HYCU was spotlighted across 101 G2 reports and won an impressive 39 badges, including recognition as Grid Leader – Enterprise for Server Backup, Grid Leader – Mid-Market for SaaS Backup, and Grid Leader – Small-Business for Database Backup and File Recovery.
- HYCU was also recognized with regional leadership across EMEA and Europe in multiple categories.
- HYCU earned distinctions for Best Support in Enterprise Server Backup, Easiest To Do Business with in Mid-Market Database Backup, and Highest User Adoption in Mid-Market for both File Recovery and DRaaS.
What Customers Say About HYCU
One verified user in the Manufacturing industry noted in a Five-Star Review on G2, “HYCU has unmatched ease of use, and the interface is excellent. The implementation team was great to work with and the process was very easy. Ongoing support has been fantastic, not that I have needed it very often. The amount of detail about any backup issue is detailed and easy to find.” This review highlights the ease of use and support that HYCU provides to its customers.
Expert Insights
“Every quarter, G2 ranks the best products across thousands of reports by category, company size, geography, and report type,” said Sydney Sloan, CMO of G2. “These reports serve as tailored guides for software buyers researching solutions that meet their specific business needs. Congratulations to HYCU for appearing in our G2 Spring Reports, thanks to the positive experiences shared by their customers.”
What Sets HYCU Apart
HYCU provides enterprise-class backup and recovery for the largest number of IaaS, DBaaS, PaaS, and SaaS services in the industry. With HYCU R-Cloud, customers, SaaS companies, and service providers gain application-native backup and recovery that provides unparalleled simplicity and efficiency.
| Key Features | Description |
|---|---|
| Application-Native Backup and Recovery | Gains unparalleled simplicity and efficiency for customers, SaaS companies, and service providers. |
| Visualization Tool | The first visualization tool designed to provide visibility into a company’s entire data estate, including on-premises, cloud, and SaaS data. |
| 91 NPS Score | A leading customer satisfaction score that reflects HYCU’s commitment to customer success and support. |
Leadership in Customer Adoption and Support
HYCU’s customer reviews highlight its leadership in customer adoption and support. The company’s ability to provide enterprise-class backup and recovery solutions has made it a leader in the industry.
- Highest User Adoption in Mid-Market for both File Recovery and DRaaS.
- Best Support in Enterprise Server Backup.
- Easiest To Do Business with in Mid-Market Database Backup.
Conclusion
HYCU’s customer reviews demonstrate its commitment to delivering world-class customer service and satisfaction. The company’s recognition as a leader in the G2 Spring Reports is a testament to its hard work and dedication to solving complex data protection challenges. “Organizations are navigating a complex world of hybrid IT, juggling SaaS, cloud, and on-prem apps with limited visibility and rising security threats,” said Angela Heindl-Schober, SVP, Global Marketing. “They’re looking for simplicity, control, and peace of mind. That’s exactly where HYCU delivers, unifying backup and recovery, reducing tool sprawl, and helping IT teams stay resilient against ransomware, data loss, and compliance risks. These G2 recognitions reflect the real impact we’re making every day.”
Learn more about what users have to say about HYCU or leave your own review of HYCU on G2’s HYCU review page. About HYCU
HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. About G2
G2 is the world’s largest and most trusted software marketplace. More than million people annually – including employees at all Fortune 500 companies – use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business. Contact: Don Jennings
HYCU, Inc. 617-791-1710
“Every quarter, G2 ranks the best products across thousands of reports by category, company size, geography, and report type,” said Sydney Sloan, CMO of G2.
