The Most Loved software solutions are those that have earned the highest levels of user satisfaction and emotional connection among users over the past year, based on their ability to drive meaningful impact and overall effectiveness in supporting organizational goals. These solutions are recognized as “Most Loved” by Info-Tech Research Group, a global research and advisory firm, based on extensive feedback collected through its SoftwareReviews platform from users across 270 software categories.

• Google Cloud, + 98% NPS, provides the building blocks to quickly develop everything from simple websites to complex applications.
• CMW Platform, + 98% NPS, is a powerful and flexible enterprise-level platform that inspires organizations by enabling digital transformation without coding.
• Laserfiche, + 97% NPS, helps organizations digitally transform operations and manage their content with AI-powered solutions.
• TeamViewer, + 97% NPS, facilitates secure remote connectivity to IT systems for instant, reliable support.
• Calendly, + 97% NPS, is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails.
• Cognism, + 97% NPS, is a powerful sales acceleration platform that uses Revenue AI technology to help organizations grow by engaging their next greatest opportunities.
• HubSpot Sales Hub, + 96% NPS, leverages AI to build pipelines and close deals.
• Canva Teams, + 96% NPS, streamlines design and collaboration for growing teams.
• AnyDesk, + 96% NPS, enables latency-free desktop sharing, stable remote control, and fast and secure data transmission between devices.
• Microsoft Authenticator, + 96% NPS, helps securely sign in to the personal or work/school Microsoft account without using a password.

These top-rated solutions were identified and ranked using data from Info-Tech’s SoftwareReviews platform, the global research and advisory firm’s proprietary solution for collecting, analyzing, and publishing feedback on enterprise software performance. Eligible products were chosen from over 270 categories published by SoftwareReviews. The top solutions excel in delivering exceptional satisfaction and seamless user experiences across critical business functions, including cloud services, remote connectivity, sales enablement, digital transformation, and creative collaboration. By consistently earning user trust and satisfaction, these solutions drive strong adoption, foster loyalty, and enhance overall productivity. According to Info-Tech, the software solutions that consistently earn user trust and satisfaction are those that play a critical role in organizational success. By delivering an exceptional user experience and meeting real-world needs, they create lasting value and support both individual and enterprise-wide goals. The results show that the software solutions that drive meaningful impact and overall effectiveness in supporting organizational goals are those that earn high levels of user satisfaction and emotional connection. As organizations become more dependent on their software providers, the strength of the customer relationship becomes an important metric for comparing vendors. By collecting and analyzing user feedback, Info-Tech has identified the top solutions that consistently deliver ease of use and true business value. These outcomes are essential for staying competitive in a rapidly evolving business environment.

The Benefits of Most Loved Software Solutions

The Most Loved software solutions offer several benefits to organizations, including:
* Exceptional user experience
* Seamless integration
* Increased adoption and loyalty
* Enhanced productivity
* Improved customer relationship
* Meaningful impact on organizational goals
These benefits are achieved by delivering an exceptional user experience, meeting real-world needs, and driving strong adoption and loyalty.

The Methodology Used by Info-Tech

Info-Tech’s methodology emphasizes that the rankings are based exclusively on genuine user reviews without the influence of analysts or vendors. The firm evaluates real end-user feedback and collects up to 130 data points on software performance. These results are aggregated into the Net Promoter Score (NPS), a widely recognized metric that measures user sentiment and customer satisfaction based on the likelihood of users recommending a product or service.

The Top 10 Most Loved Software Solutions

The following ranked list of Most Loved software solutions have earned the highest levels of user satisfaction and emotional connection among users over the past year:
* Google Cloud, + 98% NPS
* CMW Platform, + 98% NPS
* Laserfiche, + 97% NPS
* TeamViewer, + 97% NPS
* Calendly, + 97% NPS
* Cognism, + 97% NPS
* HubSpot Sales Hub, + 96% NPS
* Canva Teams, + 96% NPS
* AnyDesk, + 96% NPS
* Microsoft Authenticator, + 96% NPS
These solutions have demonstrated exceptional satisfaction and seamless user experiences across critical business functions, including cloud services, remote connectivity, sales enablement, digital transformation, and creative collaboration.

About Info-Tech Research Group

Info-Tech Research Group is a global research and advisory firm that empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.

• For buyers, SoftwareReviews provides proven software selection methodologies, customer insights, and technology advisors to maximize success with technology decisions.
• For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

Info-Tech Research Group serves over 30,000 IT and HR professionals and is one of the world’s leading research and advisory firms.

About SoftwareReviews

SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.

• SoftwareReviews provides actionable tools, analyst guidance, and research to help leaders make strategic, timely, and well-informed decisions.
• The firm offers unbiased, highly relevant research and advisory services to support the software selection process across a variety of categories.

SoftwareReviews is a trusted source for buyers and providers alike, providing a comprehensive understanding of the software landscape and the buyer landscape.

Conclusion

The Most Loved software solutions are those that have earned the highest levels of user satisfaction and emotional connection among users over the past year, based on their ability to drive meaningful impact and overall effectiveness in supporting organizational goals. The benefits of Most Loved software solutions include exceptional user experience, seamless integration, increased adoption and loyalty, enhanced productivity, improved customer relationship, and meaningful impact on organizational goals. Info-Tech’s methodology emphasizes that the rankings are based exclusively on genuine user reviews without the influence of analysts or vendors. The top 10 Most Loved software solutions have earned the highest levels of user satisfaction and emotional connection among users over the past year, including Google Cloud, CMW Platform, Laserfiche, TeamViewer, Calendly, Cognism, HubSpot Sales Hub, Canva Teams, AnyDesk, and Microsoft Authenticator. By leveraging the expertise of SoftwareReviews and the research of Info-Tech Research Group, organizations can make more informed decisions and select the software solutions that best meet their needs.