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Asia Pacific Tech Services Market Fueled by Strong Demand for Managed and Cloud Services in Q4 : ISG Index

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Strong Digital Growth Fuels Asia Pacific’s Market Expansion.

Asia Pacific’s Strong Growth Continues

The Asia Pacific region has been a driving force behind the growth of the global market, with its combined market size reaching new heights. The region’s strong growth can be attributed to several factors, including:

  • Increasing demand for digital products and services
  • Growing adoption of cloud computing and artificial intelligence
  • Rising investments in emerging technologies such as 5G and blockchain
  • Expanding e-commerce and online shopping platforms
  • Increasing focus on digital transformation and innovation
  • Key Drivers of Growth

    Several key drivers have contributed to the region’s strong growth, including:

  • Digitalization: The increasing adoption of digital technologies has led to a significant increase in demand for digital products and services. Cloud Computing: The growth of cloud computing has enabled businesses to scale their operations and improve their efficiency.

    Contract Awards Surge 29% in Q4, Driven by Strong Performance and Strategic Partnerships.

    The Q4 Contract Awards: A Look at the Numbers

    The fourth quarter of the year saw a significant increase in contract awards, with a total of 72 contracts awarded. This represents a 29 percent increase compared to the same period last year. The growth in contract awards is a testament to the company’s strong performance and its ability to secure new business.

    Key Highlights of Q4 Contract Awards

  • Managed services ACV (Annual Contract Value) reached $1 billion, a 33 percent increase from the prior year. Managed services ACV was up 45 percent from the prior quarter, demonstrating the company’s ability to grow its managed services business. The total contract value for the fourth quarter was $4 billion, a 29 percent increase from the same period last year. ### What Drives the Growth in Contract Awards? The growth in contract awards can be attributed to several factors, including:*
  • What Drives the Growth in Contract Awards? The growth in contract awards can be attributed to several factors, including:

  • Increased demand for managed services: The company’s managed services business has seen a significant increase in demand, driven by the growing need for IT services and support. Improved sales performance: The company’s sales team has been performing well, securing new contracts and expanding existing relationships. Strategic partnerships: The company has formed strategic partnerships with other businesses, which has helped to drive growth and secure new contracts. ### Looking Ahead to Q1**
  • Looking Ahead to Q1

    As we look ahead to the first quarter of the year, it’s clear that the company is poised for continued growth and success.

    This growth is attributed to the increasing demand for cloud computing, cybersecurity, and IT infrastructure services.

    The Rise of Managed Services

    Managed services have experienced a significant surge in popularity over the past few years, driven by the need for businesses to adapt to the rapidly changing technological landscape. As technology continues to advance at an unprecedented rate, companies are struggling to keep up with the latest trends and innovations.

    Key Drivers of Growth

  • Cloud computing: The shift to cloud-based infrastructure has led to a significant increase in demand for managed services, as businesses seek to take advantage of scalability, flexibility, and cost savings.

    The Asia Pacific Market Sees Record-Breaking Growth in Managed Services ACV.

    The Asia Pacific Market: A Record-Breaking Year

    The Asia Pacific region has consistently demonstrated its potential as a lucrative market for managed services. In 2022, the combined market generated a record ACV (Annual Contract Value) of US $19.7 billion. This significant milestone underscores the region’s growing demand for managed services, which have become an essential component of businesses’ IT strategies.

    Key Drivers of the Asia Pacific Market

    Several factors have contributed to the Asia Pacific market’s remarkable growth. Some of the key drivers include:

  • Increasing adoption of cloud computing: The region’s businesses are rapidly embracing cloud-based solutions, driving demand for managed services that can support these technologies. Growing need for cybersecurity: As the region’s economies continue to grow, so does the need for robust cybersecurity measures to protect against increasingly sophisticated threats. Rising importance of digital transformation: Businesses in the Asia Pacific region are investing heavily in digital transformation initiatives, which require managed services to support the integration of new technologies and systems. ### Managed Services ACV: A Record-Breaking Year*
  • Managed Services ACV: A Record-Breaking Year

    Managed services ACV rose 26 percent in 2022, reaching a record US $4.4 billion.

    The XaaS segment is expected to continue growing, driven by increasing demand for cloud-based services.

    The XaaS Segment: A Growing Force in the IT Industry

    The XaaS (as-a-service) segment has experienced significant growth in recent years, driven by the increasing adoption of cloud-based services. This segment has seen a remarkable recovery, reversing a 16 percent decline in 2023.

    Key Drivers of Growth

  • Increasing demand for cloud-based services: The shift towards cloud computing has led to a significant increase in demand for cloud-based services, driving growth in the XaaS segment. Advancements in technology: Improvements in technology have made cloud-based services more accessible, affordable, and user-friendly, contributing to the growth of the XaaS segment. Growing need for scalability and flexibility: Businesses are increasingly looking for scalable and flexible solutions to meet their growing needs, driving demand for cloud-based services. ## The Impact of XaaS on the IT Industry**
  • The Impact of XaaS on the IT Industry

    The growth of the XaaS segment has had a significant impact on the IT industry, with far-reaching consequences for businesses and organizations.

    Benefits for Businesses

  • Cost savings: Cloud-based services can help businesses reduce costs associated with infrastructure, maintenance, and upgrades. Increased agility: Cloud-based services enable businesses to quickly scale up or down to meet changing demands, improving agility and responsiveness. Improved collaboration: Cloud-based services facilitate collaboration and communication among teams, improving productivity and efficiency.

    Industry Vertical Breakdown

    The 2024 ISG report highlights the resilience of the IT services industry, with all sectors showing positive growth. However, the manufacturing sector remains a notable exception.

    IT Services

  • The IT services sector experienced a 5 percent revenue growth, driven by increased demand for managed services and cloud computing. This growth is attributed to the widespread adoption of digital technologies, such as artificial intelligence, blockchain, and the Internet of Things (IoT). Key players in the IT services sector, including ISG, have seen significant revenue increases, with some companies reporting growth rates exceeding 10 percent. ### Professional Services*
  • Professional Services

  • Professional services, including consulting and IT consulting, saw a 2 percent revenue growth in This growth is driven by the increasing need for organizations to adapt to changing business environments and technological advancements.

    2024, and the data was released on January 18, 2024.

    The ISG Index: A Comprehensive Overview

    The ISG Index is a widely recognized and respected benchmark for the global technology and business services industry. It provides a comprehensive overview of the latest industry trends, data, and insights, which are essential for financial analysts, enterprise buyers, software and service providers, law firms, universities, and the media.

    Key Features of the ISG Index

  • Comprehensive Data: The ISG Index provides detailed data on the global technology and business services industry, including market size, growth rates, and trends. Regular Updates: The index is updated quarterly, providing the latest insights and data on the industry. Authoritative Source: The ISG Index is recognized as the authoritative source for marketplace intelligence on the global technology and business services industry. ## The Benefits of Using the ISG Index**
  • The Benefits of Using the ISG Index

    The ISG Index offers several benefits to its users, including:

  • Informed Decision-Making: The index provides the latest data and insights, enabling users to make informed decisions about their business strategies and investments. Market Analysis: The ISG Index provides a comprehensive analysis of the global technology and business services industry, helping users to identify trends and opportunities. Competitive Intelligence: The index provides valuable insights into the competitive landscape of the industry, enabling users to stay ahead of the competition.
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